Returns & Exchanges
At Kooks Headers, we want you to be completely satisfied with your premium apparel. If your purchase doesn't fit perfectly or meet your style expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unwashed and in original condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.
